1.What Our Privacy Policy Covers
This privacy policy covers Tino’s Artisan Pizza Co. customer facing operations in the United States and applies to the personal information Tino’s Artisan Pizza Co. obtains in various contexts, including when you access or use our websites native mobile applications (“Tino’s Pizza Mobile Apps”) or any other applications or services that link to this privacy policy, communicate with us, shop with our third-party partners, engage with us on social media, or participate in any of our programs or events. Our websites may include links to websites and/or applications operated and maintained by third parties. Please note that we have no control over the privacy practices of websites or applications that we do not own. We encourage you to review the privacy practices of those third parties.
2.What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with us and our products and services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you. The following are the categories and specific types of personal information that we collect:
Basic Identifying Information
Including your full name, alias, postal address, e-mail address, phone number, date of birth, account name, signature, username or social media handle, or other similar identifiers.
Internet or Other Network Activity
Including browsing or search history, and information regarding your interactions with our websites, mobile applications, emails, or advertisements.
Geolocation Data
Including information that permits us to determine your location, such as if you manually provide location information or enable your mobile device to send us precise location information.
Payment Information
Including credit or debit card number
Commercial Information
Including products or services you have purchased, returned, exchanged, or considered, preferences, and rewards activity related to loyalty programs.
Demographic Data
Including age, gender, race, ethnicity, estimated income, and household information, some of which may include characteristics of protected classifications under state or federal law.
User Content
Including your communications with us and any other content you provide (such as social media profiles, photographs, images, videos, survey responses, comments, product reviews, testimonials, and other content).
3. How We Collect Your Personal Information
We collect personal information about you from various sources. For example, we collect and obtain information:
Directly from you
We collect personal information you provide such as when you make a purchase, register for an account or create a profile, order a delivery, sign up for a loyalty program, contact us, respond to a survey, interact with us in store, participate in a sweepstakes, contest, or other similar campaign or promotion, respond to a survey, or sign up to receive emails, text messages, and/or postal mailings.
From social media platforms and networks
If you interact with us in social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including Instagram, Facebook, Twitter, Google, Youtube, and Pinterest) in connection with our websites or Tino’s Artisan Pizza Co. mobile Apps, we collect information that you share with us, or that the social media platforms share with us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.
From other sources
For example, we may obtain information about you from other sources, such as data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources. We also create information based on our analysis for the information we have collected from you.
4. How We Use Your Personal Information
We collect and use personal information for various purposes, including:
Providing products and services
We use your personal information to provide products, such as to fulfill your orders and/or complete the transactions you request; process your payments; provide you receipts and order updates; send notifications to you related to your account; and create, maintain, and otherwise manage your account.
Depending on the products you request, the categories of information used for these purposes may include Basic Identifying Information, Payment information and Commercial Information.
Communicating with you
We use your personal information to communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues or feedback, and to provide customer service.
Marketing and promotional purposes
We use personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message or postal mail; to show you advertisements for products and/or services tailored to your interests on social media and other websites; and to administer our sweepstakes, contests, and other similar promotions.
Legal obligations
We use personal information to comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
5. How We Protect Your Personal Information
Personal information is maintained on our servers or those of our service providers, and is accessible by authorized employees, representatives, and agents as necessary for the purposes described in this policy.
We realize that individuals trust us to protect their personal information. We maintain reasonable and appropriate physical, electronic and procedural safeguards designed to help protect
Your personal information in our possession, no method of transmission over the internet, or security system is perfect, and we cannot promise that information about you will remain secure in all circumstances. Please also notify us as soon as possible if you suspect any unauthorized use of your account or password.
6 Your Rights
Consistent with applicable law, you may exercise the rights described in this section. Please note that some of the rights may vary depending on your country, province, or state of residence.
Accessing, Updating, Correcting, and Deleting Personal Information
You may have the right to request and receive details about the personal information we maintain about you and how we have processed it, update and correct inaccuracies, get a copy of, and delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
Access and deletion
You can submit a request to access or delete your personal information, or withdraw consent by:
*Emailing us at Tino@nojunkpizza.com
Typically, we retain your personal information for the period necessary to fulfill the purpose outlined in this privacy policy, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, to protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.
Updates and Corrections
You can update information related to your account by:
*Logging into your account, if applicable; or
*Emailing us at Tino@nojunkpizza.com
For us to process some requests, we will need to verify your identity to confirm that the request came from you. We may contact you by phone or e-mail to verify your request.
Depending on your request, we will ask for information such as your name, and an e-mail address that you have used with Tino’s Artisan Pizza Co., or a phone number you have used with Tino’s Artisan Pizza Co. For certain requests, we may also ask you to provide details about the most recent purchase you made online or in store.
7. Children’s Privacy
Our website is not intended for or directed to children under the age of 13. We do not knowingly collect personal information directly from children under the age of 13 without parental consent. If we become aware that a child under the age of 13 has provided us with personal information, we will delete the information from our records.
8. Communicating With Us
If you have any questions about our privacy or security practices, you can contact Tino’s Artisan Pizza Co. at Tino@nojunkpizza.com
If we need, or are required, to contact you concerning any event that involves your personal information we may do so by email, telephone, or mail.
9. Changes To This Policy
We may revise this privacy policy from time to time and will post the date it was last updated at the top of this privacy policy. We will provide additional notice to you if we make any changes that immediately affect your privacy rights.
